Veterans Memorial Hospital

40 - 1st St., S. E., Waukon, IA 52172 
Phone:     (563) 568-3411
Fax:          (563) 568-5550
Website:   VeteransMemorialHospital.com
Email:       eberns@vmhospital.com

​In 2020, please join us in celebrating Veterans Memorial  Hospital's 70th year business anniversary of serving our northeast Iowa community!

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Veterans Memorial Hospital is a crital access hospital located in Waukon -- a rural community in the very northeast corner of Iowa -- has been serving Allamakee County and the surrounding area-communities for 7 decades. The recent completion of a major building and renovation project was made possible by the generosity of the people we serve. The one thing that has always remained the same is the quality, personalized care delivered with integrity by all members on our health care team.
OUR MISSION
Veterans Memorial Hospital enhances the lives of those we serve by providing an exceptional healthcare experience with compassion.

OUR VISION
Veterans Memorial Hospital will be a premier health facility and a leader in fostering a healthy community through innovation, excellence, stewardship, and commitment to the people we serve throughout their lifetime.
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OUR CORE VALUES
Patient Centered Focus, Excellence / Quality, Integrity / Ethics, Social Responsibility, and Teamwork.

​OUR SERVICES

Patient-centered Focus
  • Demonstrates Respect for Patients and their families with care, concern, courtesy and compassion
  • Identifies, meets, and/or exceeds patient expectations
  • Provides care with the patient being central to all decisions

Excellence / Quality
  • Continually Strives to be Better
  • Pursues Innovative Approaches to Improving Healthcare
  • Takes Initiative to Identify, Evaluate, and Solve Problems
  • Embraces Life-Long Learning to Enhance Skills and Knowledge
  • Uses and Incorporates Data, Standards of Care, and Best Practices into Work Processes and Decision Making

Integrity / Ethics
  • Maintains High Degree of Confidentiality and Ethics
  • Conducts Hospital Business with High Standards of Behavior
  • Complies with Regulatory Standards and Facility Policies/Procedures
  • Recognizes, Values, and Embraces Diversity

​Social Responsibility
  • Actively Involved in Promoting a Healthy Community
  • Responsibly Uses Environmental, Financial, and Human Resources
  • Looks for Ways to do Things Better
  • Puts the Needs of the Patient and/or Community at the Center of all Decision Making
By offering the latest in health care technology, patients do not have to travel far to receive excellent, personalized care.  Please visit our website to obtain more information on our healthcare services.
Veterans Memorial Hospital is proud to announce that it has been named a Guardian of Excellence Award® by Press Ganey Associates four years in a row. The Guardian of Excellence Award recognizes top-performing hospitals and healthcare organizations that have consistently achieved the 95th percentile or above of Patient Experience.

The Guardian of Excellence Award is a nationally-recognized symbol of achievement in health care. Presented on an annual basis, this award honors organizations who have consistently sustained performance in the top 5% of all Press Ganey clients for each reporting period during the course of one year.  Press Ganey is a leading national provider of patient experience measurement and performance analytics for healthcare organizations, partnering with over 22,000 hospitals and healthcare facilities.

The physicians and staff of Veterans Memorial Hospital are honored to be recognized by our patients, who have rated us among the best in the nation.  Our hospital team does not wait around for great things to happen and we believe there are always new and innovative ways to accomplish great things each day.  We welcome and ask for your feedback and ideas on how we can become even better to serve you.
Our friendly, helpful team at Veterans Memorial Hospital is happy to pitch in to help our area non-profit organizations.  Each year in Monona, we provide at no-charge 4 hand washing stations over the 2nd Saturday in June weekend for Friday's Monona Fire Dept.'s 5K Glow Run/Fun Walk fundraiser at Monona City Park, and Saturday's Monona Hay Days festival, parade & tractor pull in historic downtown Monona.
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Please call us at (563) 568-3411 to make your doctor appointment today.