Utilities / Services

Alliant Energy

Alliant Energy provides electrical service to the residents of the Monona area. For further information about receiving service, discontinuing service or payment information, please contact Alliant Energy.

P. O. Box 3066
Cedar Rapids, IA 52401
Phone: (800) ALLIANT or (800) 255-4268
Phone: (800) 822-4348 (for Iowa Residents)
Fax: (608) 458-0100
Email: customercare@alliantenergy.com
Website: AlliantEnergy.com

Black Hills Energy

Black Hills Energy provides natural gas service to the residents of Monona. For further information about receiving service, discontinuing service, payment information or to report an emergency or natural gas odor, please contact Black Hills Energy.

P. O. Box 6001
Rapid City, SD 57709-6001
(Local) 1783 S.H. 9, Decorah, IA 52101
Phone: (888) 890-5554
24-hour Customer Service: (888) 890-5554
Emergency Assistance (800) 694-8989
Website: BlackHillsEnergy.com

Northeast Iowa Telephone Company (NEIT)

NEIT is a communications leader in Northeast Iowa. NEIT provides Fiber to the home broadband, telephone and television services -- with no charge to extend the Fiber network to your new home or business -- to Monona, Luana, Farmersburg and St. Olaf, and High-Speed Wireless Internet in much of Clayton, Allamakee and Winneshiek Counties. NEIT The Company is also the local iWireless cellular network affiliate, with retail locations at the NEIT office in Monona, and at Mister Groovy's at 118 E. Water Street in Decorah, Iowa. NEIT also offers computer/network support services, website hosting and business phone system sales and service throughout Northeast Iowa.

800 S. Main St. - P. O. Box 835
Monona, IA 52159
Phone: (563) 539-2122
Toll Free: (877) 638-2122
Fax: (563) 539-2003
Email: neitel@neitel.com (General)
Website: neitel.com

Monona City Hall

E. Center St.
Monona, Iowa 52159
Phone: (563) 539-2355
Email: UtilityBilling@MononaIowa.com
Website: MononaIowa.com

The City of Monona currently provides residents with water, sewer, garbage and recycling services. It should be noted that Monona is proud of its residents' efforts to take care of the environment. Monona boasts some of the highest recycling rates in the area! This is all subject to change due to annual contract changes, so please check in directly with city hall to get the latest schedules.

Curbside co-mingled recycling is picked up on Thursdays by Waste Management. If there is a holiday during the week prior to or on Thursday, recycling pick up will be on Friday. Recycling Guide
Garbage service is provided by the City of Monona and is collected once a week. Areas west of Main St. are picked up on Monday. Areas east of Main St. are picked up on Tuesday.
Yard waste and brush are not allowed with regular garbage pickup.
Yard waste (leaves, grass, garden waste and similar) may be deposited at a designated area located at the Monona Waste Water Treatment Plant, located at 20485 125th St.
Brush (branches and limbs) may be deposited at the Monona Brush Dump, contact City Hall at (563) 539-2355 for instruction and to pick up a key
Garbage & Recycling rates are based on a flat monthly fee which is part of the Utility Billing. Additional larger items may include an additional charge per Added Charge Schedule.

Please call or email us with any utility question you may have.