Veterans Memorial Hospital

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40 - 1st St., S. E., Waukon, IA 52172 
Phone:     (563) 568-3411
Fax:          (563) 568-5550
Website:   VeteransMemorialHospital.com
Email:       eberns@vmhospital.com
 
Veterans Memorial Hospital is a crital access hospital located in Waukon, a rural community in the very northeast corner of Iowa, has been serving Allamakee County and the surrounding area-communities for over 50 years. The recent completion of a major building and renovation project was made possible by the generosity of the people we serve. The one thing that has always remained the same is the quality, personalized care delivered with integrity by all members on our health care team.
OUR MISSION
Veterans Memorial Hospital enhances the lives of those we serve by providing an exceptional healthcare experience with compassion.
OUR VISION
Veterans Memorial Hospital will be a premier health facility and a leader in fostering a healthy community through innovation, excellence, stewardship, and commitment to the people we serve throughout their lifetime.
OUR CORE VALUES
Patient Centered Focus, Excellence / Quality, Integrity / Ethics, Social Responsibility, and Teamwork.

​OUR SERVICES

Patient-centered Focus
  • Demonstrates Respect for Patients and their families with care, concern, courtesy and compassion
  • Identifies, meets, and/or exceeds patient expectations
  • Provides care with the patient being central to all decisions
Excellence / Quality
  • Continually Strives to be Better
  • Pursues Innovative Approaches to Improving Healthcare
  • Takes Initiative to Identify, Evaluate, and Solve Problems
  • Embraces Life-Long Learning to Enhance Skills and Knowledge
  • Uses and Incorporates Data, Standards of Care, and Best Practices into Work Processes and Decision Making
Integrity / Ethics
  • Maintains High Degree of Confidentiality and Ethics
  • Conducts Hospital Business with High Standards of Behavior
  • Complies with Regulatory Standards and Facility Policies/Procedures
  • Recognizes, Values, and Embraces Diversity
Social Responsibility
  • Actively Involved in Promoting a Healthy Community
  • Responsibly Uses Environmental, Financial, and Human Resources
  • Looks for Ways to do Things Better
  • Puts the Needs of the Patient and/or Community at the Center of all Decision Making
Veterans Memorial Hospital is proud to announce that it has been named a Guardian of Excellence Award® by Press Ganey Associates four years in a row. The Guardian of Excellence Award recognizes top-performing hospitals and healthcare organizations that have consistently achieved the 95th percentile or above of Patient Experience.

The Guardian of Excellence Award is a nationally-recognized symbol of achievement in health care. Presented on an annual basis, this award honors organizations who have consistently sustained performance in the top 5% of all Press Ganey clients for each reporting period during the course of one year.
Press Ganey is a leading national provider of patient experience measurement and performance analytics for healthcare organizations, partnering with over 22,000 hospitals and healthcare facilities.

The physicians and staff of Veterans Memorial Hospital are honored to be recognized by our patients, who have rated us among the best in the nation.  Our hospital team does not wait around for great things to happen and we believe there are always new and innovative ways to accomplish great things each day.  We welcome and ask for your feedback and ideas on how we can become even better to serve you.
By offering the latest in health care technology, patients do not have to travel far to receive excellent, personalized care.  Click here to get a copy of our brochure.  Please also visit our website to obtain more information on our healthcare services.
Our friendly, helpful team at Veterans Memorial Hospital is happy to pitch in to help our area non-profit organizations.  Each year in Monona, we provide at no-charge four hand washing stations over the Father's Day weekend on Friday for Monona Fire Dept.'s 5K Glow Run / Fun Walk fundraiser at city park, and on Saturday for Monona Hay Days.
Please call us at (563) 568-3411 to make your doctor appointment today.